On the 13th May 2011, my article from the US was delivered to my place.
As I was away at that time, I was informed that the article could not be delivered but re-
delivery could be arranged online or over the phone through your Hotline (1800-222-5777).
However, after multiple attempts at different times of the day throughout the week to request for re-delivery, your service has failed time and time again since 13 May 2011 repeatedly telling me that the request is unavailable.
May I know when will the item be redelivered?
I need the item URGENTLY and will be home to collect it on 20 MAY 2011.
PLEASE REDELIVER ON THAT DAY.
THANK YOU.
Sometimes when all else fails, it is best to lodge a motherfucking complaint to get things done.
I emailed them yesterday, and today I scoured the entire Speedpost.com to look for a number to call for service feedback and lodged another complaint.
Speedpost has the lousiest service. Seriously.
I'll be looking at the condition that my Articles arrives in and do a comparison between FedEX and Singpost tomorrow.
pfft.
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