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Sunday, August 29, 2010

NEVER go to St James POWERHOUSE.

Met up with Samson, Alan, Corrine, Melvin and S last night at Samson's place for drinks before hitting the club!

We played Poker and drank a whole damn bottle of Johnnie Walker Green Label! ZOMG.

Johnnie Walker doesn't help to make walking easy. LOL.

Anyway, it was fun. UNTIL WE GOT TO THE CLUB.

Corrine was puking in the cab, and that made me puky as well. And then I had to pay the cab driver extra cuz we dirtied his cab as he claimed. And then Alan had to send Corrine home, so the night ended prematurely for them, leaving Melvin, Samson, S and moi.

We went to St James Powerhouse, danced, and I got SWARMED by a dozen teenage boys! They surrounded me in a circle and I couldn't extract myself out for half the damned night! I had to call Samson to save me, but his iPhone sucked. Cuz no SMSes I sent got through to him! WTF.

When I finally did, I was pretty pissed off! I danced alone for a bit and bought a bottle of Moet & Chandon cuz I felt like drinking some Champagne. Drank some, hopped up the podium to dance, and found this guy trying to drink my bottle when I don't even know him. I gave him a fucking piece of my mind!

Took a flute of Champagne up to the podium with me to dance somemore, but the joy was short lived cuz some stupid bitch in Hot Pink SLAMMED right into me and flipped my flute all over me all over the floor. The flute broke, and glass was all over!

Went over to ask the waiters for another flute, but apparently the waiters didn't know what a FLUTE was, and decided to give me Ball Glasses and Beer Mugs. WTF.

And while I was dancing on the podium, the supposed Head Waiter, which by the way, is a 20 Year Old BOY with fucking long hair by the name of Aaron or something cleared my half bottle of champagne away. WTF.

And when I asked politely why was my bottle cleared when there was still half a bottle in there, HE BLATANTLY LIED AND SAID, "OH, THE BOTTLE WAS EMPTY WHEN I HELD IT UP AND ALL FLUTES WERE EMPTY AS WELL."

WTF. Just 5 minutes ago, I had left it there and the next moment, it was cleared?! Samson was there and he saw everything. WTF. The bloody waiter emptied all flutes into the bucket and actually went away with it!

UNHAPPY! PISSED! MAD!

I told him my facts, and asked for compensation or at least an apology, but he rudely replied that this was a club and that was the way they OPERATE!

WTF. I was so pissed off I demanded to see his Manager. I was hoping to get him to apologize but in the end, the Floor Manager was JUST AS BAD! The excuse I got from the floor manager was very Very unsatisfactory. Not to mention, RUDE to an extent; showing utter disregard to the customer.

He used the same excuse as his rude boy, that pissed me off even more! I BLUNTLY told him that this wasn't the first time I was clubbing and OTHER CLUBS LIKE ZOUK give WAY better customer service! The service crew of Zouk even bother to take care of my drinks even if it's just empty JUGS with ICE!

PFFT.

He claimed to be from the hotel line, and now I know why he didn't stay there. BECAUSE HIS SERVICE STANDARD IS JUST NOT GOOD ENOUGH! Perhaps it is time for him to realize that SERVICE HAS TO BE UP TO STANDARD EVEN AT A CLUB!

Bad floor management translate into bad, RUDE floor staff. They really need more training to up their service standard!

What's the point of a mega club with MEAGER, PATHETIC SERVICE? TSK.

I'm NEVER going to POWERHOUSE. I hated it 2.5 years ago for it's lousy service and I still HATE IT NOW.

They've never bothered to brush up on their service, it seems.

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